Helpline Information

Contact Student Support

Please contact us for support and advice on emotional issues, mental health concerns and anti-bullying support.

The emails will be checked during school hours.

For out of hours support please see the list below.

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Childline Helpline:

Use these helplines for additional support. 

In an emergency, please contact the emergency services. 

Childline Helpline:

Website: www.childline.org.uk

Telephone: 08001111

Kooth:

Free and Safe and anonymous online support for young people. Kooth is a web based confidential support service available to young people. Kooth provides a safe and secure means of accessing mental health and wellbeing support designed specifically for young people.

Website: https://kooth.com/

Winston’s Wish:

An interactive bereavement website designed for children, young people and their families.

How to speak to our grief support workers:

Telephone: 08088 020 021 (weekdays 8am-8pm)

Email:  ask@winstonswish.org

Website: winstonswish.org

live chat on our website (weekdays 3-8pm)

In an urgent crisis, you can use Give Us A Shout's 24/7 messenger service by texting WW to 85258 
Kidscape:

Bullying and child abuse prevention.

 

Website: www.kidscape.org.uk

NSPCC:

Leading charity offering support to children and young people.

 

Website: www.nspcc.org.uk

Talk to Frank:

Information and advice about drug misuse

 

Helpline: 0300 123 6600 (text: 82111)

Website: www.talktofrank.com

The Hideout:

Interactive website designed to support children and young people experiencing Domestic Violence. The address can be hidden from the History log on your computer.

 

Website: www.thehideout.org.uk

Young Minds:

Excellent interactive website designed directly for children and young people on topics relevant to you.

 

Website: www.youngminds.org.uk

The Samaritans

The Samaritans provide confidentional emotional support for people experiencing feels of distress or dispair.  Available 24 Hours a day.

Web: https://www.samaritans.org/

Tel: 116 123
If U Care Share

Provides practical and emotional support to people bereaved by suicude.  It is ran by people who have experienced a loss by suicide.

Tel: 0191 387 5661

Email: share@ifucareshare.co.uk
PAPYRUS

A national UK charity dedicated to the prevention of young suicide.

Helpline: 0800 068 41 41

Text: 07786 209397

Email: pat@papyrus-uk.org
CRUSE

Promotes the well-being of bereaved people and enables anyone bereaved by death to understand their grief and cope with their loss.

Email: helpline@cruse.org.uk

Child Bereavement UK

Offers support to children and young people when someone has died or is seriously ill.

Helpline: 0844 4779400 (Monday to Friday 9am-5pm)

Email: support@childbereavementuk.org

 

For Adults:

If you are worried about a child:

NSPCC helpline:

Telephone: 0808 800 5000

 

Young Minds Parent helpline:

Telephone: 0808 802 5544

MIND:

Leading mental health charity providing useful information and support.

 

Website: www.mind.org.uk

Telephone: 0300 123 3393

Text: 86463